Measurement, Evaluation &
Key Performance Indicators
Key Performance Indicators (KPIs) are specific, quantifiable metrics that are chosen to evaluate success toward strategic goals. To measure effectively, a business must first set clear goals, then choose KPIs that directly align with those goals, and finally use these KPIs to monitor progress and make data-driven decisions.
How to measure KPIs
Set clear goals: Define specific, measurable, achievable, relevant, and time-bound (SMART) objectives.
Identify relevant KPIs: Choose metrics that directly measure progress toward your goals, such as clinical outcomes, accessibility, efficiency, and sustainability.
Establish a baseline: Measure your current performance for each KPI to have a starting point for comparison.
Track and monitor: Regularly collect data and track performance against your targets.
Analyze and act: Use the data to understand what is working and what is not and make adjustments to your strategies as needed.
Resources
Revenue and Data Strategies | InUnity Alliance ft. The Bonadio Group
1-hour webinar on how to reduce strategic uncertainty, cut through complexity, and make stronger decisions by applying structured decision models and planning tools.
Strategic Decision-Making | InUnity Alliance ft. The Bonadio Group
1-hour webinar on how to reduce strategic uncertainty, cut through complexity, and make stronger decisions by applying structured decision models and planning tools.
A Practical Guide to Nonprofit Measurement | Bridgespan
Framework for outcome measurement, learning, and evaluation in mission-driven organizations.
This toolkit is for informational purposes only and does not constitute financial, legal, or tax advice. Organizations should consult their own qualified advisors before implementing any strategy or recommendation contained herein. InUnity Alliance makes no warranties regarding the completeness or suitability of this material and assumes no liability for outcomes resulting from its use.