Utilization Management


Utilization management (UM) for behavioral care providers involves a review process to ensure services are medically necessary, cost-effective, and meet quality standards, typically through prospective (prior authorization), concurrent, and retrospective reviews. The goals are to ensure that patients receive appropriate care that aligns with their needs, coordinate services effectively, and prevent misuse of resources, while adhering to regulations.  

Benefits of conducting UM include:

  • Cost containment: UM helps manage healthcare costs by influencing care decisions to avoid unnecessary services.

  • Improved outcomes: It works to ensure patients receive the right care at the right time, which can lead to better outcomes.

  • Risk minimization: Strategies can include early intervention and preventive measures to reverse disease processes and manage risk, notes.


Resources

Utilization Management for Medications for Addiction Treatment Toolkit | American Society of Addiction Medicine

  • Focuses on the utilization management of medications for addiction treatment.

Best Practices Manual for Utilization Review for Adult and Child Mental Health Services | NYS Office of Mental Health

  • This manual outlines best practice approaches to utilization review in a manner that is aligned with the Guiding Principles as well as state and federal laws related to utilization review and behavioral health parity.

This toolkit is for informational purposes only and does not constitute financial, legal, or tax advice. Organizations should consult their own qualified advisors before implementing any strategy or recommendation contained herein. InUnity Alliance makes no warranties regarding the completeness or suitability of this material and assumes no liability for outcomes resulting from its use.